Customer Reviews

 

     Kitchen & Bath Remodeling in Austin

 

 

Excellent!!

by sijithganga at Citysearch                               06/13/11

Let me start by saying that Jason and crew did an excellent job with our counter tops. I felt that each employee was handpicked for their professionalism and courteousness. They were very patient and accommodating with our various requests and fulfilled each one of them. My wife’s pregnant and we wanted to get the work done when we were not home and they worked weekends to satisfy this. When we got back, it was a new kitchen!! They had done a good job cleaning up the place as well. I would definitely call them for our next project.

 

Very pleasant experience

by cindyprr at Citysearch                                    06/05/11

So far SHI has redone my kitchen and guest bathroom. My house was built in ’82 so being an older home, I was expecting some challenges with the remodel. There were a few, but the folks at SHI handled them with little or no effort. Everything went smoothly.

Everyone that came into my home was polite, professional and very conscientious. And they showed up on time! How refreshing is that? They worked with me on a plan that got me pretty much everything I wanted and that fit my budget. Throughout both projects, anything I wanted fixed, no matter how miniscule, they fixed, no questions asked.

I am definitely not a decorator and didn’t really know what I wanted. They asked some basic questions, we went over a few different layouts, but then they just handled it. And it came out beautifully! I could not be more pleased. I am planning on having them redo my master bath within the next month or so and I cannot wait! I would definitely recommend them to anyone who is wanting a new look in their home.

Excellent Experience!

by Jwhitmarsh at Citysearch                             05/30/11

We LOVE Signature Home Improvements!

My husband and I bought a 36 year old condo in Lakeway with a less than functional kitchen-no counter space, and what was there was not so appealing to the eye, no backsplash, outdated fixtures and so on. Signature Home Improvements did a FANTASTIC job giving out kitchen a beautiful face-lift without breaking the bank. They were challenged by the walls and floors not being level and they just took it in stride. I would highly recommended them to anyone! Our Realtor was extremely impressed with the renovation and so were we. We look forward to using them for additional home improvements in the near future!

Completely Satisfied Pflugerville remodel

by Mark Boone at Citysearch                          05/27/11

My wife and I highly recommend Signature Home improvement for your kitchen and bath remodel.

We had the great fortune of being referred to Signature by some friends of ours. From our very first visit, we were impressed with each and every employee and their fabrication facility.

If you’re interested in a top-tier remodel, this is the contractor for you! Their complete attention to detail is remarkable. During our remodel, their follow up was fantastic. They left the job site clean every day and received daily phone call status updates.

We now have the kitchen and hall bath we’ve always dreamed of! As soon as possible, we would like to have our master bath done too. There is no question that we will call Signature to do the work.

We are firm believers that you get what you pay for. Signature is worth every penny!

Mark and Julie Boone

Pflugerville, TX

Fantastic kitchen cabinet tinting

by OutinLeander at Citysearch                        05/20/11

Signature Home Improvement did a fantastic job tinting out 16 year old kitchen cabinets. As many homes with older kitchen cabinets, the cabinets were looking their age. The area around the sink varnish was flaking and the stain was gone. The rest of the cabinets just looked dull. I saw a Signature advertisement in the Elegant living magazine. It mentioned that Signature did cabinet tinting. Our cabinets were all wood and in very good shape so there was no reason to replace them. We also had Silestone counter tops that we wanted to keep. I sent Signature an e-mail to find out what cabinet tinting was. Signature scheduled a time for Jason to drop by and look at the cabinets and explain the process. It was just what we were looking for. Signature kept us informed every step of the way. The office staff would call with information on the project or to let us know when staff needed access to the house. Every Signature employee that worked in the house was professional and curtious. Everyone that worked on our cabinets at the Signature facility and in our house did a fantastic job. The project was completed in two weeks. After the tinting was completed, the doors and drawers installed, and the new hardware added, all we could say was “Wow!”. The cabinets look brand new. We highly recommend Signature Home Improvement.

A DELIGHTFUL EXPERIENCE!

by judy dibble at Citysearch                        05/16/11

Signature Home Improvements performs the most outstanding work I have ever seen in home remodeling. Not only are all of their employees perfectionists and highly skilled in their particular area, but they are speedy in performing every task. Last month (April) they completed a TOTAL (floor to ceiling) remodel of my kitchen in just TWO WEEKS!! There were a few “tweaks” after the two weeks, but the kitchen was essentially completely finished in two weeks. Every afternoon I would get a call from one of the highly efficient and organized office employees that would tell me who was coming the next morning and what they would be doing. They would always arrive on time. One of the biggest advantages to using SHI is the fact that they don’t use sub-contractors. Jason Flippo, the company president, has 20 employees who are accountable to him so they are extremely responsible and professional. Jason goes out of his way to accommodate the homeowner. When we were selecting granite, he took a few minutes away from his company Christmas party to meet us at the granite store. His kitchen designer, Armanzo, offered fantastic ideas to make my kitchen the most functional and user-friendly that it could possibly be. When the job was finished Armanzo pulled on every hinge and examined the entire kitchen (almost with a magnifying glass!) to be sure everything was perfect. He put “blue tape” in areas that looked just fine to me…..but he had to be totally pleased. I actually plan to carry Signature Home Improvement business cards in my purse so I can hand them out whenever I meet someone who wants a kitchen or bathroom remodel. I have never been this enthusiastic about any other business! It seems that so many people who use other contractors have nightmare stories about the quality and/or the fact that the remodel takes much longer than anticipated. Jason’s crew does not start the remodel until “all their ducks are in a row”. My painted cabinets (soft sage with glaze and beadboard style) were totally finished before the demo started. Each stage of the remodel was perfectly timed. Bottom line: If you want the very best work–ultimate quality at a reasonable cost–Signature Home. Improvements is your company! My husband will be adding photos of my kitchen to these comments soon. I will be happy to show “before” photos and I think my kitchen should be featured on HGTV!

an excellent company

by GinaCope at Citysearch                              05/12/11

This was a complete transformation of our kitchen, requiring a total demolition of the existing kitchen to make room for new flooring, cabinets, some plumbing and electrical work, and new appliances. Fur-downs that were above the old cabinets were removed requiring wiring to be re-routed to correct original builder shortcuts. We brought in a line for a new gas cooktop (replacing electical). SHI installed new travertine flooring in a Versailles pattern, and we ran this flooring into the dining room and down a hallway past the main entrance to the house. SHI also built and installed custom maple cabinets stained in a color that was custom formulated to match tones in our granite. They cut and installed granite countertops and a travertine backsplash was added above the granite in a brick pattern. SHI also installed 2 new sinks (kitchen & laundry room) and associated plumbing and added a small fixed window between two glass-door cabinets above what is now our beverage center. Finally, SHI added an architectural feature of arches with three columns above the counters that separate the kitchen from the great room. SHI started when they said they would, they held to the schedule they predicted, their workers arrived at the times we were told, got right to work and stayed with it throughout the day. They estimated six weeks; it took about seven but most of that extra week was caused by delays waiting for permits and inspections from the city. The quality of workmanship is excellent. They were always professional and respectful of the fact that we had to live right in the middle of the destruction that this remodel required. All the work was done by craftsmen employed directly by SHI. The only outside contractors that were involved were the gas plumbing and installation of the glass in the three cabinet doors. This was in large part a deciding factor in choosing them and it proved to be of inestimable benefit when issues arose with coordination of specialties and last minute changes. It allowed for a sense of security that if there was a problem it would be taken care of. SHI was not the cheapest of all our bids (we had several) but we felt that having all the workmen employed by the main contractor would be a great advantage and, in the end, we feel this proved to be a great advantage and did enhance the quality of our experience with this project, which was our very first experience with home remodeling. Finally, a bit about working with Jason Flippo, founder of SHI. Once the work began Jason’s day-to-day involvement in our progress became less visible but he was always available, gave us his personal cell phone number, and welcomed our call any time we had a question. He followed up with us frequently to insure we were satisfied, sometimes even on the weekend, asking if we had any concerns, and generally stayed up to date on our level of satisfaction about the work and the performance of all his workers. In addition, on occasions when we had issues about cost, design, approach – anything we were concerned about – he showed sincere interest in resolving our concerns to our satisfaction. Overall, we’re very pleased with SHI and we will use them again when the time comes. We can highly recommend Signature Home Improvements for a kitchen remodel. They were not the cheapest but we feel that in the end, they provided the best value for the money and we are delighted with the results. We love our new kitchen.

best of remodel

by bill townsen at Citysearch                           05/05/11

From start to finish every this went like clock work.Friendly knowledgable work force. Extremly neat in there work.Office keeps you very informed on progess of the job. Would diffent use again.

Great experience!

by mooreti at Citysearch                         03/22/11

Signature did a full kitchen remodel that included removing a wall separating my kitchen from the dining room. They removed the existing cabinets, removed the furdowns where the cabinets were attached, and removed the flooring in the dining room, kitchen, utility room, and entry way. Armando helped us design the cabinets and island. He did a CAD drawing that really helped see the room at every angle. It was incredibly accurate to the finished product. They installed the new cabinets, island, flooring, electrical, plumbing, lights, granite counter tops, and back splash. They patched the drywall and painted the walls, ceiling and baseboards. They did an excellent job and I would recommend them without hesitation. They were trustworthy and reliable.

Our existing kitchen was crowded and poorly designed. I have 3 kids and we couldn’t move around without bumping into each other because the walkways were so narrow. I knew from the beginning, I wanted the wall removed that separated the kitchen and dining room. I knew how I wanted the kitchen to be layed out and I wanted an island. I got 3 bids and decided to go with Signature. I called some references and got positive feedback and I also liked the fact that Signature did the work themselves with minimal contracting out. The whole process dealing with Signature was a positive one from start to finish. They communicated with us every day to tell us who was coming out and what was being done and at the end of each day they cleaned up after themselves. The whole job was finished in 3 weeks. We had only minor changes to the original contract. We decided to go with Cherry wood and needed additional lighting. The whole staff was very friendly and helpful. This being my first remodeling experience, I am so glad I chose Signature and we love our new kitchen!

impecable work/honest people

by csc37 at Citysearch                                     03/15/11

I am not one to write reviews….but being a single person who has never ventured into the world of home improvements I felt it important to share my incredible experience with Signature Home Improvements. I am very concerned about being taken advantage of when dealing in areas that I am not that educated in. However, the first time i met with Jason I knew right away that he would take care of me and all of concerns and do it honestly as if I was family. I had my complete kitchen re-done. From re-tinting of the cabinets, new backsplash, and granite countertops. Not only was it done QUICKLY..but everything that was promised to me from the beginning to end was done BEYOND my expectations. Not only that, but I changed my mind on a final detail at the last moment and Linda in the office RAN ALL OVER TOWN(literally) to get the final touch to my tile. To say my kitchen is beautiful would be a understatement. That is coming from a person who is beyond critical!! It is stunning…and everyone who came into my house gave me a warm, good feeling. Linda and Savannah in the office were constantly in touch with me and me feel comfortable the whole way through. if you are even considering doing any type of home imporvements. Do NOT hesitate to give signature a call!! In fact I am starting a few other projects with them already!!

Extremely Satisfied Customer

by EKing at Citysearch                                          02/15/11

In December I contacted SHI as I wanted to change the look of my (14 year old) golden oak kitchen cabinets. They recommended their re-tint process, which was much less expensive than replacing the cabinets. Throughout the work the team was very professional. The results are amazing! My new “cafe” cabinets with added hardware has completely changed the look of my kitchen. I will be coming back to them to update my bathrooms.

World Class Company

by pearson31 at Citysearch                           01/05/11

In the summer of 2010 we had the good fortune of selecting Signature Home Improvement to remodel our kitchen. This company is amazing. Each member of the Signature Home Improvement team is a consummate professional. It was clear from the beginning that they would not be satisfied until we were satisfied. The result was a beautifully remodeled space and a total project experience that far exceeded our expectations. We could not be more pleased.

My wife and I have never dealt with a remolding company (and there have been many) that comes close to the professionalism, quality of work, attention to detail and commitment to customer satisfaction that is the hallmark of Signature Home Improvement. We recommend them without reservation.

bathroom remodel

by sophie3 at Citysearch                          07/12/10

They were recommended by friends and were everything they said.—- Professional, skilled, pleasant people. They all come with names, introduce themselves, and become part of the family while they are on site. A most pleasant experience compared to the usual building rangling.

The bathrooms were an upgrade/update. A green cast iron tub was removed from downstairs and replaced with tile surround soaking tub and tile floor. The upstairs cast iron tub had to be sledge hammered to be able to get it down the stairs and out. Up now has all tile walkin shower and tile floor. We are very pleased.

  • Pros: great work crews
  • Cons: none

Report Date: April 08, 2010

Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
Member: DENNIS MORREALE
Category: Remodeling – Kitchen & Bathroom
Work Done: Yes
Work Completed Date:April 02, 2010
Hire Again: Yes
Approximate Cost: $45,000.00
Home Build Year: 1996
Description Of Work: 
Signature Home Improvement did a complete remodel on our master bathroom. The first step was to completely demo and remove the existing toilet room, shower, whirlpool tub, lighting, wallpaper, carpet, cabinets and all plumbing. The size of the toilet room was then expanded 16 inches in length and a 32″ pocket door installed. The old toilet was replaced with a new 18″ version, new hardware installed and a knotty elder cabinet was placed above the toilet. The new shower was extended to include the are of the prior tub; a 48″ wall was built, tiled, covered with granite and then 36′ of glass extended toward the ceiling. The shower includes a bench and two separate theromstat controlled heads; one standard and one wand adjacent to the bench. Two large knotty elder vanities were installed and covered with granite; all new lighting installed; custom mirrors installed; existing floor covered with tile. Lostello accent tiles highlight the shower and door entry.
Member Comments: 
Signature did a superb job from start to finish. Prior to beginning the project they prepared, and subsequently adjusted, a number of CAD drawings until my wife and I were satisfied with the design. The company’s foreman personally assisted with the demo which was accomplished in one day. They used high speed fans to cut down on the dust, covered all of our furniture and floors with protective paper and plastic, and were very neat. Throughout the remodel, both the foreman and company management made at least weekly visits to our house to discuss status with us and make adjustments as necessary. All of their trades personnel….electirician, tile, plumbing, carpentry, painter, etc were first-class. Very professional and attention to detail oriented. They even volunteered to hang pictures for my wife when the remodel was complete. The contract estimated that they would be complete in 6-8 weeks; they were right on time. As prior military folks with very high standards and expectations, we are totally satisfied with every single aspect of this remodel. Signature Home Improvement is absolutely a customer-focused business that goes above and beyond to ensure your satisfaction every step of the project.
                           
 
Report Date: April 07, 2010
 
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
 
Member: Theresa Chang
Category: Remodeling – Kitchen & Bathroom
Work Done: Yes
Work Completed Date: March 22, 2010
Hire Again: Yes
Description Of Work: 
We did a complete remodel of our 12 year old master bathroom. Marble shower was replaced with travertine tile of different sizes with granite accents and glass seamless shower surround, the area around the tub was tiled with travertine, the marble sink countertops were replaced with granite, and the sinks were replaced from overmount to undermount sinks (Signature had refaced our bathroom cabinets last year) All plumbing, clean-up, gutting, and touch ups were performed by Signature. We chose Signature because of our past experiences with them when we changed our kitchen countertops with granite and tiled the backsplash. With those jobs and this job, Signature was COMPLETELY professional. We knew what was going to happen when at every step of the way. Their employees were all very professional and trustworthy (we would leave our house key with them if we had to go somewhere) not to mention extremely skilled at their job. This was especially the case with our tiler. He made recommendations on design, what would look good in his experience and what would work. In one area of our tub tiling, there was a very awkward space that he had to tile. He did it and it looks terrific. Signature answered all of our questions and addressed all of our concerns in a professional, courteous, and timely manner. We have no regrets and will certainly use them again in the future.
Member Comments: 
We met with the owner, Jason Flippo, who told us what they were able to do for us. After taking measurements on a Friday, he sent us an estimate the following weekend. When the price was not something we wanted to spend, we discussed ways to reduce the cost to what would be good to us and Signature without sacrificing the look and the quality of the job. We went to the tiling company to pick our tile and discuss design. Once agreed, the employees came and laid down cardboard on our wood floors so that there would not be any chance of damage (they succeeded). Then employees came and went completing the appropriate phase of the job without any delay. After the entire job was finished, they cleaned up their mess and discarded all of their trash appropriately. All touch-ups were done for a terrific final look. We love our new bathroom…it now looks like the bathrooms at the 5 star hotels!
 
 
Report Date: March 15, 2010
 
Overall A
Price A
Quality A
Responsiveness A
Punctuality B
Professionalism A
 
Member: Clint Fletcher
Category: Remodeling – Kitchen & Bathroom
Work Done: Yes
Work Completed Date: January 04, 2010
Hire Again: Yes
Approximate Cost: $12,000.00
Home Build Year: 1986
Description Of Work: 
Complete remodel of bathroom including new flooring, tub, tile surround, wainscoting, counter top, and lighting. Scrape and retexture of living room ceiling and installation of lighting in living room.
Member Comments: 
Jason and his team had completed a remodel of our kitchen earlier in the year and we were very pleased with the work. We discovered a leak coming through the ceiling to the first floor from the second floor bathroom. We contacted Jason to determine what the problem was and decided to remodel since the floor had to torn up to determine the cause of the leak. I had a special wainscoting design feature that I had seen in a magazine that I wanted to use and they recreated that design. Repairing the ceiling and installing lighting took far more effort than originally expected due to the direction of the joists but they did a great job with the entire ceiling.
 
 

 Report Date: January 05, 2010

 
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
 
Member: Marjorie Stephen             
Category: Countertops
Category: Flooring Sales/Installation/Repair
Category: Marble & Granite
Category: Remodeling – Kitchen & Bathroom
Category: Cabinet Refacing/Restoration
Work Done: Yes
Work Completed Date: April 05, 2009
Hire Again: Yes
Approximate Cost: $13,000.00
Description Of Work: 
Remodel bathroom – new shower surround, granite counters/sinks, travertine floor and tub surround, cabinet refinishing/update, installed new fixtures and toilet.
Member Comments: 
Jason was very professional and helpful and came to us with creative ideas to work within our budget. Jason and his team were always available to address questions and kept us informed about every step of the project. We had some problems along the way – a broken tile after install, mis-measurement of our shower glass, but they responded quickly and professionally and made sure everything was right as soon as possible.
Report Photos: 
Shower area before Signature Shower area after signature Before Signature After Signature 
 

 

 

 

Report Date: November 04, 2009

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Member: ANNE MARIE KNAPP
Category: Remodeling – Kitchen & Bathroom
Work Done: Yes
Work Completed Date: September 14, 2009
Hire Again: Yes
Approximate Cost: $40,000.00
Description Of Work: 
Jason and his team at Signature Home Improvement gutted and renovated my kitchen, including everything from structural work on doorways to fine cabinet details. Signature Home Improvement removed old cabinets and helped me set them out for Habitat for Humanity to reuse. They then laid a straight sub-floor for tiling, changed and updated electrical outlets and lighting, installed all-wood cabinets, installed granite counter-tops, laid tile for floor and backsplash, and painted from floor to ceiling.
Member Comments: 
They were able to complete the entire job in about 30 calendar days. All workers are employees of Signature Home Improvement, and all were courteous and professional. They cleaned up pretty well at the end of each day, and were consistently open to my ideas and suggestions, most of which were included in the original estimate. The workers were excellent craftsmen in their fields. The kitchen designer was extremely helpful from the beginning in generating ideas for design, to being on-site almost every day, to providing last minute touch-up work on the final day. The master tiler had 17 years of experience and was open in sharing his knowledge. The granite cutter was polite and skilled. All carpenters on site were quick but meticulous. The master painter was neat, punctual, and amazingly efficient. The electrician was open and available to last-minute ideas. The ladies in the office called in regularly and actually came on site to see progress. Jason showed flexibility when questions arose. I really maintained the feeling that Signature Home Improvement was dedicated to my satisfaction to the job.
Report Photos: 
Old Kitchen Old Pantry New Kitchen New Pantry 

 

Report Date: February 26, 2010

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Member:Dwight Busch
Category: Remodeling – Kitchen & Bathroom
Work Done: Yes
Work Completed Date: December 24, 2009
Hire Again: Yes
Approximate Cost: $30,000.00
Home Build Year: 1922
Description Of Work: 
They gutted our kitchen and took out a wall between our kitchen and dining room. They put in new tile flooring, countertops, backsplash, custom cabinets, and sink.
Member Comments: 
They started right before Thanksgiving and were finished by Christmas Eve (as promised). The workers were all Signature employees (no subcontracting). They were professional and did excellent work. The only complication we had was that they gave us a different cabinet door style from what we wanted. They apologized and gave us a small discount. We are definitely pleased with the final product.
Report Photos: 
Report Photos Report Photos Report Photos Report Photos 
 
 
Report Date: August 29, 2009
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Member:marcia novak
Category: Remodeling – Kitchen & Bathroom
Work Done: Yes
Work Completed Date: August 06, 2009
Hire Again: Yes
Approximate Cost: $40,000.00
Description Of Work: 
Complete master bath remodel, custom cabinets, custom shower enclosure, tile work and replacement of large window with highly energy efficient model, also custom.
Member Comments: 
Used Angie’s List to locate companies. Contacted 7, only 4 responded & actually visited our home to survey the job. Signature was the ONLY one to respond with an estimate. Signature does not rely on subcontractors to complete the work. All workers are Signature employees which made the job progress quickly & efficiently. No horror stories that can be common with this type of remodel. The entire staff is polite, very skilled and professional. HIRE THIS COMPANY!
Report Photos: 
Custome cabinets designed from magazine picture Slipper tub & window Custom shower stall View from Mater Bedroom of new bath 

 

Report Date: June 19, 2009

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Member:Clint Fletcher
Category: Remodeling – Kitchen & Bathroom
Work Done: Yes
Work Completed Date: May 18, 2009
Hire Again: Yes
Approximate Cost: $30,000.00
Home Build Year: 1986
Description Of Work: 
Kitchen remodel including new custom cabinets, granite countertops, tile backsplash & lighting.
Member Comments: 
We shared with Jason what we wanted to accomplish and our desire to stay within a $25,000 budget. He provided us with a quote a few days later that was within our budget. After signing on, the cabinet designer met with my husband and I to detail out the specific design. Signature did a good job providing us with a custom look while being mindful of our budget. The additional $5000 cost was due to our selection of a higher grade of granite and more expensive tile back splash than originally budgeted. Signature employees were always punctual and professional, and clearly made our satisfaction with the final product their highest priority. I would definitely recommend them. The Signature office did an excellent job of communicating with me on a regular basis to make sure I understood what the next steps were and what they needed me to do to help move the process forward quickly. The entire job was completed in approximately 3 weeks and they worked around my existing appliances so that I wouldn’t be without a kitchen for long.

 

Report Date: May 03, 2009
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Member: Lisa Frederick
Category: Remodeling – Kitchen & Bathroom
Work Done: Yes
Work Completed Date: April 10, 2009
Hire Again: Yes
Approximate Cost: $51,000.00
Description Of Work: 
Complete kitchen remodel including new tile flooring in kitchen, entry hall, dining room and hallways. Removal of saltillo tile and releveling of floor. Removal of popcorn ceiling and retextured walls. Recessed lighting in kitchen. Opened up pass through and created a bar area. Installed two arches. Framed in new pantry and moved refrigerator with associated plumbing. Tore out furdowns and replaced all cabinets with custom maple cabinetry that went to ceiling with crown moulding. Built custom island with kitchen table attached. Added another full wall of cabinets which included a desk under the window. Opened up 3 doorway areas and rounded edges on sheetrock. Installed granite countertops and new baseboards. Installation of all appliances and exhaust fan.
Member Comments: 
We were very impressed with the work that was done in our home. Jason Flippo quoted 8 weeks and the job was completed in that time frame. All of the employees that worked on our job were professional and pleasant to work with. The demo was completed in one day including the removal of the satillo tile floor. The office staff always called and asked us if we had any concerns and let us know when and who would be coming the following day to work. The employees were punctual, hard working and cleaned up after each days work. All of the employees did a great job. We really appreciated the work Armanzo did to help us with our design and we trusted his advice and judgement. Bernie and Oscar did a beautiful job on the floor and the backsplash. We really appreciate the extra time and effort that Bernie put in on the tile work. He is an artist! Sean was great in helping to open things up everywhere possible during the framing. He did a beautiful job creating the two arches in the kitchen and helped work out electrical details. Thank you to everyone for a great job.
Report Photos: 
before hallway/kitchen  before kitchen island/sink/oven After arches and pass through after kitchen island 
 
 
Report Date: April 14, 2009
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
Member: Christa Horst
Category: Remodeling – Kitchen & Bathroom
Work Done: Yes
Hire Again: Yes
Approximate Cost: $25,000.00
Home Build Year: 1992
Description Of Work: 
Granite counters, refacing cabinets, custom cabinets, plumbing, electrical for undercabinet lights, customizing for wine refrigerator, new baseboards, crown molding, installation of cooktop, installation of sink/faucet, hardware, backsplash that was complicated with each piece having to be hand placed in order to get the small tiles aligned.
Member Comments: 
They were very eager to start, prompt, courteous, professional. The entire project went more smoothly than I had anticipated. When we realized that the space set aside for the wine refrigerator wouldn’t allow for the door to open correctly, they customized it on site and switched the cabinet around to get it to fit correctly. It was our mistake that caused the issue and they resolved it immediately which was amazing! When the tiles I had selected proved to be very difficult to install, Bernie, the installer, worked diligently (for about 10 hours) laying each piece by hand…it was way more difficult than we had thought and it came out BEAUTIFULLY! Every day when they finished, they cleaned up the kitchen as best as possible. They took such caution of our hardwood floors and laid covering to not scratch them. When they asked us to tag anything and everything that may need to be touched up-there was nothing left to tag as they had already fixed it themselves!
I cannot recommend them enough. In fact, our friends are using them and we are using them for a bathroom remodel. Jason and his team will always be who we use for our remodel projects…and there are more to come!
Report Photos: 
Report Photos Report Photos Report Photos Report Photos
 
 
 
 
Report Date: March 11, 2009
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Member: John & Jan Messick
Category: Countertops
Work Done: Yes
Hire Again: Yes
Approximate Cost: $65,000.00
Home Build Year: 1978
Description Of Work: 
We moved out of our home of 30+ years for 3 months in order to completely gut and rennovate the entire 1500 sq. ft. interior; with the exception of one door, tub and the doorbell. This remodel job included a new kitchen (custom cabinets, recessed lighting,under cabinet lightening, granite countertop, pull out pantry, travertine back splash and porcelin floors, large pull outdrawers, roll out shelves in blind space, and a wine rack, large prep pennisula), two new and updated bathrooms (custom vanity cabinets, tile floors, showerscomplete with cermanic tile with deco inserts, air vents), painting included scraping the popcorn off the ceiling and retexture the ceiling and all walls, new solid wood teak floors, new crown modeling in entire house, new base boards in entire house, and a new mantel designed to match our kitchen cabinets over the fireplace.
Member Comments: 
We were very impressed with how professional all of the SHI staff was during our remodel job, not to mention courteous and friendly. It appears, each staff member directly employed by SHI may be a graduate of a “Knock Your Socks Off Customer Service” Course! It was very refreshing to have a contractor and/or his staff return our phone calls and e-mails in less than 24 hours, and in some cases, within minutes.
With a remodel job this extensive we elected to move out of our home to allow the contractor 24/7 access to our home, and avoid living in chaos. SHI was very accommodating and even paid to have all of our belongings moved out of the house into a POD in our driveway and any overflow into the garage. (They also paid to have us move back in once the job was finished)! Since we were not living on sight, Jason agreed to weekly meetings to review deliverables and any outstanding issues or concerns we had on how the project was progressing. These scheduled meetings worked well for us and helped to keep us to track progress and ensure we were receiving everything we had agreed to in our contract. The first step in working with SHI was choosing our granite for our kitchen countertop. Next, we signed our contract and an appointment was scheduled with Armonzo, their talented design staff, to put our kitchen and bathroom vanity cabinet ideas on paper and incorporate measurements to accommodate my wife’s weak back. After putting our design on paper, we were asked to make an appointment with Christine at ProSource to choose our tile and flooring; with her assistance the colors and design we choose actually made the designs on paper “pop!”. After the popcorn was scrapped off the ceiling, the master bedroom ceiling need extra work, so SHI paid to have the ceiling have new sheetrock and installation put in. The paint job and crown molding had some slight issues with bare spots, and when brought to Signature’s attention, they quickly reponsed to our requests and sent staff to repaint or recaulk to ensure our complete satisfaction. When the cabinets and vanity arrived and installed they looked exactly like the drawings but the quality far exceed what we could have ever imagined on paper. SHI even added free of cost to us detailed enhancements of rope modeling to the kitchen crown modeling, and a decorative onlay and furniture feet in the Master vanity. One ktichen cabinet utilizing dead space in a corner didn’t allow for storage of a large antique punch bowl as originally planned. Within hours of having realizing this mishap, Armonzo quickly went to the office to work on finding a solution that greatly exceeded our expectations. We are really enjoying our bathroom too with their unique tile installed by Bernie so much that we think we are in a Kohler commercial on vacation visiting a resort hotel. Thanks again, Jason, Mimi, Patricia, Ruth, Armonzo, Bernie, Douglas, Robert, Wes, and Amador for everthing and all you did to work with us!
 
 
Report Date: February 11, 2009
Overall A
Price A
Quality A
Responsiveness A
Punctuality B
Professionalism A
Member: Barbara Dodd
Category: Remodeling – General
Work Done: Yes
Hire Again: Yes
Approximate Cost: $54,000.00
Home Build Year: 1972
Description Of Work: 
They gutted and redesigned my kitchen, replaced all the flooring in my house, removed the popcorn ceiling in every room, and painted the entire house. Tile and hardwood floors were put in.
Member Comments: 
In terms of the kitchen redo all went well. They are known for cleaning up every day and that happened except for the painting portion of my job. The popcorn ceilings were removed and the painter forced me to move out of my house for a week. The painter was however a sub contractor; he no longer works for the company. So Jason resolve the issue and it should not happen again.
Report Photos: 
after after before before 
 
 
Report Date: January 29, 2009
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Member: GLORIA MACIAS
Category: Remodeling – Kitchen & Bathroom
Work Done: Yes
Hire Again: Yes
Approximate Cost: $36,000.00
Home Build Year: 1980
Description Of Work: 
This job was a complete gut and redo of my kitchen as well as changes to a small powder room adjacent to the laundry room. The job included removing a drop ceiling, new custom cabinets, new flooring, lights and backsplash tiling. Some minor plumbing and electrical was included in this job.
Member Comments: 
The job start date was provided well in advance. prior to demolition all the critcial decisions about cabinets, appliance placement and lighting fixtures were resolved. This allowed for speedy progess with the actual job. Demoliton was completed in one day. What really impressed was the attention to detail when the plumbing,wiring and sheet rocking was done. The ceiling and walls were prepped well for painting later. The workers were very conscientious and easy to communicate with. The custom cabinets were well made and exactly as expected. The tiling was well done, the floor laid in a brick pattern. The backsplash had many different elements but came really beautifully. We used a granite called Red Dragon (their suggestion) and i have received many compliments on it. We originally planned to use silestone and this has been so much better. We used black granite for the lavatory sink. As with all projects there were occasional misunderstandings or breakdowns but the owner and his staff do a marvelous job of working with you to resolve them. I travel in my job so I gave them free access to the house. Have not had any reason to regret the decision. Everyone is very honest and trustworthy. The entire job was completed in just over a month. The staff knew this remodel was based on a plan developed by my wife before she passed away. They stayed true to that vision yet made suggestions that kept costs under control. I really am very pleased with Signature Home Improvement and do recommend them for projects.

 

REVIEWS FROM CITYSEARCH

Spectacular results

by ATXReviewer at Citysearch   01/02/10

We wanted to find an economical way of redoing our kitchen cabinets. After failing at our manual efforts and searching various solutions, SHI’s proposal sounded best to not only fit our budget, but beautify our kitchen as desired. The results were incredible! We couldn’t be more pleased with the way the kitchen came out. They even had to do little repairs on some drawers as a result of age/damage to ensure they deliver the results we wanted. Definitely recommended.

  • Pros: Color matching, install time, quality of work

 

Work performance above standards

by stublar at Citysearch  12/10/09

Signature Homes demonstrated a thorough knowledge of the technical phases of home improvement. The staff provided us with up-to-date status of work being performed. They updated our kitchen in Feb 09 and their excellent managerial ability inspired us to have them design and install custom china cabinetry with 3 halogen interior style lights,crown molding, glass shelves and glass doors in the dining room. Upper and lower cabinets had angled shelving on each end .The base cabinet had a granite top with mirror back splash and 2 electrical outlets. We were pleased that no subcontractors were used. They went above and beyond other contractors that we talked with. The performance of the entire staff is marked by steadfast dedication and devotion to their customers.

  • Pros: outstanding staff

For a hassel free bathroom renovation, Contact Signature!!!

by 3dogsparents at Citysearch   09/02/09

Complete renovation of our Master Bathroom. Designed our new bath based on a picture from an old magazine. Absolutely no horror stories so common to this type of project. If you want quality, consistency and creative innovation, HIRE SIGNATURE!

We would be happy to share our experience with you!

  • Pros: Experienced, polite, skilled & professional
  • Cons: None