FAQ-What to know before your appointment
How long does the refacing process take?
The refacing, depending on the size of the kitchen, takes 2-5 days. Our crews stay on the job until completion, with breaks only for lunch.
How long does a refacing project take from your decision to go with SHI?
Refacing takes about 6 to 8 weeks from the decision. SHI must order the doors, which takes 4 to 6 weeks to arrive, and then will schedule your installation at a time that is most convenient for the customer.
Signature Home Improvements sells and installs several different kinds of counter tops:
Granite – levels 1-3 are the majority of the levels to choose from, with 1 being the most affordable. Just because granite is a level one does not mean it is an inferior product. All granite colors have the same characteristics. Granite is heat resistant, stain resistant and one of the more durable surfaces, with little maintenance. Many customers are concerned with having to seal granite. Granite, being a natural stone, is slightly porous and requires sealing about once a year. The sealing process takes less that 15 minutes and can be done by the customer.
Silestone – there are 5 level of Silestone A-E with A being the most affordable and E being special order colors. All Silestone levels and colors have the same qualities including: stain resistance, scratch resistance and heat resistance. Silestone is made from 93% quartz and 7% resins and comes in a very large variety of colors. The warranty for Silestone is 10 years and is transferable during that time.
How long from the time I decide on counter tops until they are installed?
From the time you chose your surface the process takes between 2-3 weeks.
How long does the installation take?
Installation for counter tops takes one day. Back splashes are done on the second day once the counter top is adhered and can take up to 2 days. The average counter top with back splash take around 1.5 to 2 days.
What kind of payment is necessary upon the decision to use SHI?
A deposit of 35% is required to order supplies and secure pricing for any job by SHI. During larger cabinet and counter top jobs a draw of 25% may be required once the counter tops are installed. The final amount of the contract will only be due once the installation is complete and the customer is satisfied.

